(1) The Information We Collect.
(2) How We Collect and Use Your Personal Data.
(3) Consent and Access Rights.
(4) Personal Data Protection Principles.
(5) User Responsibility.
(6) Data Security.
(7) Link to Third Party Websites.
(8) Third Party Access.
(9) Violation of Privacy.
(10) Data Retention.
(11) How to Contact Us.
1. The Information We Collect
We collect the following information: name, telephone number, email address, IP address, and other relevant information which constitute Personal Data.
2. How We Collect and Use Your Personal Data
2.1 We collect the above-mentioned information using forms, email, physical requests, cookies, and subscription to our newsletter.
2.2 When you send an email to or use any other form of communication, we may retain the information from such communication in order to process your inquiries, respond to your requests and improve our services. When you access MoneyCounsellors.com services, our servers automatically record information that your browser sends whenever you visit a website.
2.3 We use the above-mentioned information to provide services to you, for research, regulatory compliance, marketing, business development, to send periodic emails, listing in directories, publicity, human resources management, recruitment, event planning and hosting, in-house security, and analysis, key business operation, processing or carrying out tasks to fulfill MoneyCounsellors.com goals or objectives.
3. Consent and Access Rights
3.1 We require your consent for the processing of your personal data and where a document deals with several matters, we shall obtain your consent in a manner which clearly distinguishes it from the other matters in the document.
3.2 Notwithstanding paragraph 3.1 above, we can process your personal data in the absence of consent where:
(a) processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
(b) processing is necessary for compliance with a legal obligation to which we are subject;
(c) processing is necessary in order to protect your vital interests or that of another natural person; and
(d) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official public mandate vested in us.
3.3 If we intend to use your personal data for a purpose which is different from the purpose for which your personal data was obtained, we will seek your consent prior to the use of your personal data for that other purpose.
3.5 No consent shall be sought, given or accepted in any circumstance that may engender direct or indirect propagation of atrocities, hate, child rights violation, criminal acts and anti-social conducts.
3.6 You may withdraw your consent at any time and may request access to your personal information in our possession. We can, however, deny you access to the information where we determine that your request is unreasonable or where we have reasonable doubts concerning the identity of the person making the request for information necessary to confirm the identity of the person making the request.
3.7 You reserve the right to request the deletion or modification/amendment of your personal data in our possession.
3.8 In all cases of access, deletion or modification/amendment of personal data, we shall request sufficient identification to enable us to confirm that you are the owner of the personal data sought to be accessed or modified/amended. Upon modification/amendment of personal data, MoneyCounsellors.com shall notify the requester of such the completion of the modification/amendment.
4. Personal Data Protection Principles
When we process your personal data, we are guided by the following principles, which require personal data to be:
(a) processed lawfully, fairly, in a transparent manner and with respect for the dignity of the human person;
(b) collected only for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes;
(c) adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed;
(d) accurate and where necessary kept up to date;
(e) removed or not kept in a form which permits identification of data subject for longer than is necessary for the purposes for which the personal data is processed;
(f) processed in a manner that ensures its security, using appropriate technical and organisational measures to protect against unauthorised or unlawful Processing and against accidental loss, destruction or damage.
5. User Responsibility
You are required to familiarise yourself with this policy and to ensure that the information you provide to us is complete, accurate and up to date.
6. Data Security
6.1 MoneyCounsellors.com implements and maintains appropriate safeguards to protect personal data, taking into account in particular the risks to you, presented by unauthorised or unlawful processing or accidental loss, destruction of, or damage to your personal data.
6.2 Safeguarding will include the use of encryption and pseudonymisation where appropriate. It also includes protecting the confidentiality (i.e. that only those who need to know and are authorised to use personal data have access to it), integrity and availability of the personal data. We regularly evaluate and test the effectiveness of those safeguards to ensure the security of our processing of personal data.
6.3 You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures, we cannot guarantee absolute security. MoneyCounsellors.com therefore, accepts no liability for any damage or loss, however caused, in connection with transmission over the Internet or electronic storage.
7. Links to Third Party Websites
8. Third Party Access
8.1 MoneyCounsellors.com only shares personal information with other companies, entities or individuals in the following limited circumstances:
(a) we have your consent;
(c) we strongly believe that access, use, preservation or disclosure of such information is reasonably necessary to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request, (ii) enforce applicable terms of service, including investigation of potential violations thereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, or
(d) protect against imminent harm to the rights, property or safety of MoneyCounsellors.com, its users or the public as required or permitted by law.
8.2 MoneyCounsellors.com is at all times, responsible for the security and appropriate use of such personal data as long as it remains with MoneyCounsellors.com.
9. Violation of Privacy
9.1 We have put in place procedures to deal with any suspected personal data breach and may notify you of any significant breach to your personal data and let you know the steps we have taken to remedy the breach and the security measures we have applied to render your personal data unintelligible.
9.2 All suspected breach of personal data will be remedied within 1 (one) month from the date of the report of the breach.
9.3 If you know or suspect that a personal data breach has occurred, you should immediately contact MoneyCounsellors.com at email@example.com
9.4 MoneyCounsellors.com will not be responsible for any personal data breach which occurs as a result of:
(a) an event which is beyond our control, including but not limited to government action;
(b) an act or threats of terrorism;
(c) an Act of God (such as, but not limited to fires, explosions, earthquakes, drought, tidal waves and floods) which compromises our data protection measures;
(d) war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;
(e) rebellion, revolution, insurrection, or military or usurped power, or civil war which compromises our data protection measures;
(f) the transfer of your personal data to a third party on your instructions; and
(g) the use of your personal data by a third party designated by you.
10. Data Retention
MoneyCounsellors.com shall retain your Personal Data for as long as is necessary to implement, administer and manage your request and contract with MoneyCounsellors.com, or as required to comply with legal or regulatory obligations, including under tax and security laws.
11. How to Contact Us
24 November 2023